IT Services Customer Satisfaction Survey
| Grade of A | Grade of B | Grade of C | Grade of D | |
|---|---|---|---|---|
| 2020 | 58% | 36% | 5% | 1% |
| 2021 | 65% | 29% | 4% | 0% |
| 2022 | 62% | 31% | 5% | 1% |
| 2023 | 62% | 28% | 7% | 3% |
| 2024 | 67% | 27% | 5% | 1% |
| Grade of A | Grade of B | Grade of C | Grade of D | |
|---|---|---|---|---|
| 2020 | 58% | 36% | 5% | 1% |
| 2021 | 65% | 29% | 4% | 0% |
| 2022 | 62% | 31% | 5% | 1% |
| 2023 | 62% | 28% | 7% | 3% |
| 2024 | 67% | 27% | 5% | 1% |